Bridge is a real-time captioning solution that lets people with hearing loss make workplace phone calls and take part in online meetings with confidence. It consists of two parts: a physical device and an app.
Bridge is designed for professionals who have trouble hearing on phone calls or online meetings and need captions to understand the other party.
Bridge is compatible with virtually every commercial VoIP phone system, including both desk and soft phones, and with popular video conferencing platforms like Zoom, Microsoft Teams, and Google Meet. For a full list of compatible systems and platforms, see our Compatibility page.
Yes! Bridge can be used to caption meetings on popular video conferencing platforms like Zoom, Microsoft Teams, and Google Meet.
Yes. Our captioning engine supports 75 commonly used languages including Spanish, Chinese, Filipino, French, Arabic, and Korean. Users can easily switch between English and another language during calls.
Bridge costs $300/device, with either a monthly or annual subscription fee depending on the number of users and your company’s needs. For more information, see our Pricing page.
All communications are encrypted and meet enterprise-grade security standards. For more information, see our Security page.
The app is only available for iOS right now.
To use Bridge, you need three things:
A VoIP desk phone or computer
An iPhone or iPad
An internet connection
The iPhone or iPad will be used to display captions during calls. It can be either your personal device or a company-supplied one.
Setup is simple: you connect the Bridge device to your work phone or computer, then download the app on the iPhone or iPad you want to use for viewing captions. (The iPhone or iPad can be either a company-supplied device or your personal one.) The software will guide you through activation and configuration.
No. Bridge is a plug-and-play solution that works with your current infrastructure — no backend integration is required.
Bridge uses the same connections headsets do: Bluetooth, USB, or wired analog. The device comes with a USB cable.
Bridge works with any hearing assistive device that’s connected to the iPhone or iPad used for the mobile app. During calls, the audio will be streamed directly to the hearing aids, cochlear implants, or headset that the user is already comfortable with.
We recommend purchasing one Bridge device for each work phone that needs captioning.
If multiple employees share one phone, you would need just one device.
If one employee needs to use multiple phones, you may need more than one device for that employee.
Yes, Bridge works with your existing phone number. No number changes are required.
Yes. Bridge is designed to be a seamless addition to your workflow, so you’ll still have full access to the phone features you need for your job.
Yes. With Bridge, phone calls are still subject to all company policies.
Our admin dashboard allows you to add or remove users, view usage, and manage subscriptions in one place.
You can add users at any time. Billing is prorated to ensure transparency.
Our support team is available at support@bridgecaption.com. If you’re an enterprise customer, please reach out to your dedicated account manager.
Yes! We’d be happy to do a demo for your company. Please fill out this form and a member of our team will get back to you about scheduling.
